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Efficient public services for a better country.

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bienestar

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Bienestar is a Cuban platform for the management of administration and government structures in their transformation to modern procedures. Its use facilitates two-way communication between citizens and the Government wich establishes automatic flows of collaboration among entities, contributing to a better use of resources and enhancing the creative capacity of the Government with popular participation.

It is composed of a Geographic Information Management System, a Document Management System and a Digital Signature Services Platform. These solutions offer citizens, companies and organizations a total guarantee of tolerance to incidents in the processes, official content quality and durability, geographic accuracy of the information that is recorded, and the authenticity of the actions carried out and the sources of the information.

 

 

The Geographic Information System (Genesig) allows you to represent on a map the location of places associated with the management of the procedures, view the documents, photos and other information of those involved, as well as carry out thematic analysis of the procedures state of execution through control panels.

The Platform is also integrated with the Document Management System (Dfile) to manage the digital documentation associated with the processes. The document manager guarantees security, traceability, auditing, monitoring and control of the organization's digital documentation. On the other hand, the Digital Signature Service allows you to configure your digital signature certificate, for those processes that require the signing of electronic documents. This module allows you to: sign and archive digital documents, issue, approve documentation and manage documents with multi-signatures.

Bienestar has a personalized digital catalog that describes the services offered by the entity, developed on the Platform. Among them, we can see, at the provincial and municipal level, the processes for Government management of the administrative agencies of the People’s Power (Management of Approaches Process, Attention to the Population Process and Management of Subsidy to the Cuban Population by own effort Process) and the processes for Internal Control management of the entities based on Resolution No. 60/11 of the Comptroller General of the Republic of Cuba (Request for Minor Payments Process, Purchase and Payment Request Process, Per diem Request Process for travel expenses, Vacation Request Process and Unpaid Leave Process).

 

bienestar

 

bienestar_pantalla

Bienestar has a personalized digital catalog that describes the services offered by the entity, developed on the Platform. Among them, we can see, at the provincial and municipal level, the processes for Government management of the administrative agencies of the People’s Power (Management of Approaches Process, Attention to the Population Process and Management of Subsidy to the Cuban Population by own effort Process) and the processes for Internal Control management of the entities based on Resolution No. 60/11 of the Comptroller General of the Republic of Cuba (Request for Minor Payments Process, Purchase and Payment Request Process, Per diem Request Process for travel expenses, Vacation Request Process and Unpaid Leave Process).

The platform provides benefits for citizens, institutions, companies and government organizations. As a citizen, Bienestar offers you time and money savings, by reducing the number of trips to entities that provide paperwork services, keeping you informed of their status, providing you with attention and responding to your questions and problems, and guaranteeing confidence, since these are known by all the authorities and institutions involved in their solution.

For institutions and companies, its use represents an advance in the implementation of the Computerization Policy, real-time access to transactional, statistical and truthful information about nowadays society problems and the management of their solution, helping you to make decisions, and therefore to be more efficient and effective in solving your problems. With Bienestar, institutions and companies increase their management transparency, offering to the population a higher quality service.

With its use, Government organizations can implement the Social Communication Policy of the State and the Government, promoting with opportunity and transparency the organized participation of workers and citizens; which allows them to move forward in the creation of the Government Information System. In addition, they can strengthen not only the internal and external control of the government, agencies and entities but also the social control, including popular control, over the administrative management.

 

 

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